Yes, you can ship your items to us!

Steps for Shipping

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Gather the Items You Would Like Digitized

Prepare Your Media

To ensure the best possible service, we kindly ask that you deliver “clean” media to be digitized.

We cannot accept media items with mold, or items damaged by fire, smoke or water.

Video tapes, movie film reels, and audio items do not need special preparation. However, slides, photos, negatives and music/performance CDs do need some preparation.

Please click the plus sign below in each section for preparation instructions.

*Note: If you’re unable to prepare your items as we’ve instructed, your order is very large or unusual, or you have any questions about your order, please Contact Us.

HIDDEN ITEM

Slides

All slides must be removed from carousels, magazines, slide holders, etc. Any slides in metal mounts must be removed from those metal mounts.
Do not include slides that have come unglued (i.e. sides are opening up allowing the film to move around).
Group slides into sets numbering close to, but not to exceed, 50 slides per set.
Keep the sets separated by putting each set of slides in its own resealable bag (e.g. Ziploc), sealed envelope, or paper bag sealed with tape.

Photos

All photos must be free of any sticky residue and removed from any albums, mounts, frames, etc.
Group photos into sets of around 30-50 photos per set.
Keep the sets separated by putting each set of photos in its own resealable bag (e.g. Ziploc), sealed envelope, or paper bag sealed with tape.

Negatives

All negatives need to be free of any sticky residue, adhesive strips, staples or other attachments.
Group negatives into sets of around 25-50 negatives per set.
Keep the sets separated by putting each set of negatives in its own resealable bag (e.g. Ziploc), sealed envelope, or paper bag sealed with tape.
The exceptions are APS negative cartridges and Kodak disc negatives. These don’t need to be separated into sets. Each of these items will be considered its own set.
Do NOT cut negative strips or rolls.

Music/Performance CDs

All audio CDs must be free of any sticky residue and deep scratches, and must removed from any cases, sleeves, organizers, etc.
Group the audio CDs into sets of around 30-50 CDs per set.
Keep the sets separated by putting each set of CDs in its own resealable bag (e.g. Ziploc), sealed envelope, or paper bag sealed with tape.

Regarding Ordering of Items

We cannot guarantee your items will be digitized in a specific order. However, you may write numbers on your items to indicate an order you would like them digitized. For the sets mentioned above, write a number on each of the bags/envelopes. Do not write on individual items in these sets. We will do our best to follow the order you have indicated. Since slides, photos, negatives and audio CDs get digitized into files, you can always arrange and order those files on your computer after receiving your completed order back from us.

Package Your Items in a Solid Shipping Box & Ship it to Us

You can ship to us using the carrier of your choice. We receive deliveries every day from customers using UPS, FedEx and the US Postal Service. Although the US Postal Service can be less expensive, our preference is to use UPS or FedEx because their tracking is more robust than the US Postal Service. If you use the US Postal Service, make sure to request a tracking option that allows you to verify the package was delivered.

You can pack everything yourself or take your items to a UPS Store, or similar company, and they will pack everything for you for a fee. We strongly encourage you to use a solid, appropriate shipping box versus an envelope of any kind. When packing your items, you want to ensure there is enough packing material in the box to keep the items from shifting during shipping. It is also important to have at least 1” of space (filled with packing material) between your items and the sides/top/bottom of your box.

If you can, put any items not already inside containers/boxes inside a paper or plastic bag in such a way as to keep any small packing particles from getting on or inside your items. You can also use plastic wrap in many cases.

Also, please ensure you include your contact information and a short note about what you would like us to do (e.g. transfer to DVD, MP4 files, etc.). We will contact you when your order arrives, and when we have completed the order and are ready to ship back to you.

Orders typically require a 50% deposit if the estimated price for the job is about $100 or more. We will contact you to process the payment of the total, or the remaining balance if a deposit was paid, when preparing to ship back your order.

Please ship to the following address:

Current Pixel
Attn: Online Orders
1000 Holcomb Woods Pkwy
Suite 430
Roswell, GA 30076

We Digitize Your Memories

Once we’ve received your items, our dedicated team will begin the process of digitizing them.

E-commerce purchase delivered to the front door. Overhead view.

Your Return Media and Original Items are Sent Back to You

We know how important your memories are to you. That’s why we ship your order back to you with tracking. This allows us to provide you with your shipment’s tracking number, so you feel confident about the status of your order.